I've been getting waxed by a larger chain for over 3 years. I switched today to Copacabana and I'm so mad at myself that I wasted 3 years somewhere else. This place is absolutely amazing! The process at Copacabana shows how much they care about their clients' comfort level! Amanda was fantastic and so sweet! I urge everyone to give this place a try. You will not be disappointed!! 🙂